Privacy Policy

Last Updated: December 10, 2025

Thank you for using Hostly (hereinafter referred to as the "App"). This Privacy Policy explains how we collect, use, share, and protect your personal information. By accessing or using the App, you acknowledge that you have read, understood, and agreed to the contents of this Privacy Policy, and that we will process your personal data in accordance with this Privacy Policy.

1. Information Collection

When you use the App, we may collect the following types of information:

• Registration Information: This includes the username, mobile phone number, email address, date of birth, gender, and up to two avatar photos that you provide during registration or use of the App.
• Chat and Interaction Content: This refers to the text messages, images, voice messages, and other interactive content generated when you communicate with other users through the App.
• Device and Technical Information: This includes device model, operating system version, IP address, browser information, and similar technical data. We primarily use this information to improve performance and optimize user experience. We do not actively collect precise location information.

2. Use of Information

We may use your personal information for the following purposes:

• Providing and Operating the Services: To enable your normal use of the App's training, communication, social, data analysis, and other core features.
• Personalization and Service Optimization: To improve our products and services, recommend content to you, and provide personalized features, including personalized advertisements and recommendations.
• Security, Compliance, and System Maintenance: To ensure the security of the App and user accounts, detect and prevent misuse, fraud, or data breaches, and maintain the stable operation of our systems.
• Customer Support: To respond to your inquiries, handle feedback, and help resolve technical or functional issues you may encounter when using the App.

3. Sharing and Disclosure of Information

We will not sell or rent your personal information to third parties without your consent. However, under the following circumstances, we may share or disclose your information:

• Service Providers: We may engage third-party service providers (such as payment processors, data analytics providers, or cloud storage providers) to perform services on our behalf. These providers may access your information only to the extent necessary to provide such services and are required to comply with our privacy and data protection requirements.
• Legal and Compliance Requirements: We may disclose your information if required by applicable laws and regulations, court orders, or government authorities, or when we reasonably believe it is necessary to protect our legitimate rights and interests, or the safety and rights of users or the public.
• Business Changes or Transactions: In the event of a merger, acquisition, reorganization, or transfer of all or part of our assets, your personal information may be transferred as part of the transaction. In such circumstances, we will take reasonable measures to ensure that your privacy continues to be protected during and after the business change.

4. Data Storage and Security

We adopt reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. For example, we may use encryption and other security technologies during data transmission. However, please understand that no method of transmission or storage over the Internet can be guaranteed to be completely secure, and we cannot make a 100% guarantee regarding the security of your data.

5. User Rights

To the extent permitted by applicable laws, you have the right to access, correct, update, or delete your personal information. You can modify certain account information directly within the App, or you may contact our customer support team to request changes to or deletion of your account.

When you request deletion of your account, we will delete your personal information from our active systems within a reasonable period. However, where required or permitted by law or for compliance purposes, we may still need to retain certain information for a limited period (for example, for legal, regulatory, or security purposes).

6. Children's Privacy

The App is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we discover that a minor has registered an account or provided personal information through the App, we will delete the relevant information as soon as is reasonably practicable and may terminate the use of the corresponding account.

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will post the latest version on this page and update the "Last Updated" date above. We recommend that you review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.